What Information We Hold and Why
We collect the information you provide when you register — your name, email address, mobile number and date of birth. When you make a deposit, the payment rail you use (DANA, OVO or GoPay) sends a transaction reference to our system; we log that reference, the
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amount and the timestamp, but we never store your full e-wallet PIN or password. When you browse the lobby on mobile, our servers record your device type, IP address and session duration so we can detect unusual login activity and protect your account. We also use
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first-party cookies to keep you logged in across sessions and to remember your preferred wallet for the next deposit. No personal data is sold to third-party advertisers. Where we share data with payment processors like DANA, OVO and GoPay, it is only to complete your transaction.
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Data retention follows the period required by applicable law in the regions where access is permitted — if local law in Indonesia changes what we can hold or how long we can hold it, we update our practice accordingly. You can contact our support team at
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any time to ask what data we hold on your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.